Frequently asked questions
Unfortunately since around mid-april 2021 we have been dealing with an impostor website. In late march bluegoba.com ran into website hosting issues, and was offline for about 2 weeks. In this timespan some unscrupulous individuals chose to register a domain name one letter off from our official website, and attempt to impersonate us.
We have NO affiliation with bluegobaa.com, and we urge all customers to ensure that they are ordering through our official website, bluegobaa.com (note the M).
Visit our Impostor Warning page for more information.
We process most orders within 24 hours. Within 24hrs of us receiving payment you will receive a tracking link, and depending on which shipping method you choose delivery time can be anywhere from 3-20 days.
Typically with Xpresspost orders will arrive in 5-7 business days anywhere in Canada (2-3 Business Days for Western Canada)
If your order has not arrived and it has been longer than 10 business days since the date of shipping, we will be happy to reship it for you.
We ship packages with signature release to prevent lost or stolen packages, therefore in cases where the tracking information shows the item was delivered and signed for, we cannot reship or provide a refund.
If the order was not delivered because the address information left at checkout was incomplete or incorrect (such as missing a unit number), we will at our discretion charge for shipping a replacement package.
All orders are securely packed and shipped discreetly via the Canada Post shipping method of your choice (Regular, Expedited, or Xpress Post). We use plain cardboard packaging, with no way of seeing what is inside and no logos or mention of the products on the exterior of the box.
We ship all packages with SIGNATURE RELEASE REQUIRED unless otherwise specified.
If you would NOT like your package sent with a signature release, please leave a note on the order at checkout saying “No signature required”.
Please note that if you do not receive your package after requesting it be sent with no signature, we will not be able to send a replacement.
Orders qualifying for Free Shipping are shipped with Canada Post Xpresspost.
We ONLY accept Interac E-transfer payment. Payment details will be provided during the checkout process.
Due to the nature of our products, and in order to be able to maintain a certain amount of banking privacy, we are not able to offer refunds or returns, so all sales are final.
That being said, If there is a problem with your order, please reach out to us and we will likely ship you a free replacement.
No, we sell only the items we have listed in our shop.
Only within Canada. No International or United States shipping.
Yes they can be, however this is not necessarily their intended purpose.
If you do wish to use microdose capsules in a larger dose, we highly recommend making a tea, and emptying the capsules into it, as this will allow you to benefit the most from the dosage taken. In addition, waiting at least two days after microdosing to allow your receptors to clear will also greatly enhance the experience.
The best way to store our products, is at room temperture out of direct sunlightand in a dry place. No refrigeration is needed, excessive heat or cold can cause them to degrade. They will easily last a year in the appropriate conditions.